Privacy Policy

Effective Date: March 10, 2025
Last Updated: March 10, 2025

Costa Tech Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ShearFlow mobile application ("App").

If you do not agree with this Privacy Policy, please do not use the App.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information when you:

• Create an account (e.g., name, email address).
• Subscribe to a paid plan (processed through Apple or Google Play).
• Contact customer support.

1.2 Information We Collect Automatically

When you use ShearFlow, we may collect:

• Device Information: IP address, operating system, device type.
• Usage Data: Features accessed, session durations, and interactions.
• Error Logs: Crash reports and performance data for troubleshooting.

1.3 Information from Third-Party Services

We use third-party services that may collect data in accordance with their privacy policies:

• Firebase (for authentication and database management).
• RevenueCat (for managing subscriptions and in-app purchases).

These services may automatically collect certain data as part of their integration.

2. How We Use Your Information

We use your information to:

• Provide and improve our scheduling services.
• Authenticate users and manage accounts.
• Process subscriptions and payments.
• Monitor app performance and troubleshoot issues.
• Comply with legal and regulatory requirements.

We do not sell, rent, or share your personal data with third parties for advertising purposes.

3. Data Retention

We retain user data only as long as necessary for the purposes outlined in this policy. If you delete your account, all associated data is immediately removed from our systems, except where retention is required for legal or security reasons.

4. Your Rights and Choices

Currently, ShearFlow does not send marketing emails or require tracking. However, in future updates, we may introduce analytics features where users will have the option to opt in or out of tracking. When this is implemented, users will be notified and provided with a clear choice.

If you have any questions regarding your data, you may contact us at info@costatechsolutions.com.

5. How We Protect Your Information

We implement industry-standard security measures to protect user data, including:

• Encryption of sensitive data.
• Secure authentication to prevent unauthorized access.
• Regular security audits to address potential vulnerabilities.

While we take all reasonable precautions, no online service can guarantee complete security.

6. Sharing of Information

We only share data when necessary:

• With third-party service providers (Firebase, RevenueCat) to operate the app.
• For legal reasons, such as compliance with law enforcement requests.

We do not share user data for advertising or marketing purposes.

7. Children's Privacy

ShearFlow is not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that we have collected information from a child, we will take immediate steps to delete the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy as ShearFlow evolves. Changes will be posted within the app and on our website:

🌐 https://costatechsolutions.com

Your continued use of the app after an update means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

📧 Email: info@costatechsolutions.com
🌐 Website: https://costatechsolutions.com